Journal
The quiet charge of Indy Deavoll
Technical, stylish, and quietly confident, Indy Deavoll is building toward her biggest season yet.
Forbidden Druid E
Who says an established canine can’t learn new tricks? Forbidden took the modern wolf in sheep’s clothing and gave it a brand-new bag of high-power, high-tech tricks.
Buy Local
Located in the heart of Auckland, Outset is a true destination bike shop featuring a full-service bike workshop, retail space, comfortable lounge, and an in-house barista serving quality coffee.
Step inside and chat to our knowledgable team, enjoy an eighthirty roasters coffee, check out our latest products, and learn about our upcoming events.
Service For You
Outset—we put your experience as a rider first. From minor tune-ups to hand built wheels and custom bikes, we’ll provide you with expert servicing and easy to understand advice.
Hydra2—Precision Evolved
More than 100,000 hubs worth of rider insights has resulted in the next generation of precision performance. Stronger axles, harder working bearings, stronger engagement mechanics and of course more engagement!
garry armstrong
10 months ago
Always very helpful, Do a great job on your bike, helpful with any queries on upgrades etc.
Response from the owner 10 months ago
Thanks for your kind words, Garry. You're always welcome.
Matt Dowdle
11 months ago
Great service and friendly team
Response from the owner 11 months ago
Thanks for the review, Matt. Stoked that you enjoyed our way of doing things. Hopefully see you back again sometime. Bruce
Neil Schneider
12 months ago
Response from the owner 12 months ago
Cheers for taking the time to leave a review! Always appreciated.
Rob Neeley
1 year ago
I recently ordered some wheels and associated parts from 3Sixty, the process couldn't have been smoother. Great communication and prompt shipping. Definitely recommended, nice work guys.
Response from the owner 1 year ago
Thanks for the kind words, Rob. Stoked to hear that you're happy with your wheels. Cheers
Dave Sparks
1 year ago
Another great service from 3Sixty Sports, just a small fix for an old, much-loved but not well-looked-after mtb. Bike came back feeling brand new, even had that new bike smell! Cheers team!
Response from the owner 4 years ago
Thanks for the review, Dave. We really do enjoy looking after your bikes and reviews like this make it even better. See you next time. 
Andrew Bere-Adams
1 year ago
Yet again, super helpful, fast and going out of their way.
Response from the owner 1 year ago
Humbled by your review, Andrew. Thanks for sharing your thoughts. It is appreciated. See you next time.
Richie Walter
1 year ago
Super quick shipping, discounted item too so all gd.
Response from the owner 1 year ago
Thanks for taking the time to share the stoke! We're super excited everytime we get customer feedback. Cheers
Pam Morris
1 year ago
Very quick delivery and very good service.
Response from the owner 1 year ago
Thanks for the kind review, Pam. We really appreciate receiving honest feedback! Cheers, Bruce 
David Clarke
1 year ago
Sensational service as always. I can't recommend the team enough!
Response from the owner 2 years ago
Thanks for kind words, David. Looking forward to seeing you next time.
Aiden and Kali's World
2 years ago
Excellent service, easy communication. My 2nd time here and is definitely my go to place to get my bike the service every time.
Robert Franklin
2 years ago
Awesome LBS to deal with! Go above and beyond to ensure you have a great service. Highly recommend.
Tim Figgins
2 years ago
What a great shop. Destroyed my carbon rim on Saturday during a ride. Took my broken rim in along with a spare on Monday morning and they had it ready at 2pm the same day. Amazing Service.
Graham Plowman
2 years ago
The experience I've had at 3Sixty Sports has been excellent! The pre-sales service and advice, and then the bike build up were all first-rate! Thanks to Filepe, Mitchell and Bruce. The Forbidden Druid is awesome by the way!
Andy Turley
2 years ago
Top service as always from 3Sixty, everything is dialed in and my tires have never looked so clean! thanks team.
Zhi Lee
2 years ago
An impeccable experience. Bruce and Filipe went the extra mile to make sure my bike performed as I wanted! It was a second hand bike I bought with a mix of parts. Filipe took the time to explain to me the perils of mixing parts and took a step-by-step approach to recommending a fix. He was sensitive to costs and only recommended the bare essentials. Thanks guys.
Warren Van Rooyen
2 years ago
A big shout out to the team at 3SixtySports for the conversion of our road tandem into an amazing gravel tandem. Jerry and Felipe were fantastic at understanding our dream and needs, meeting various challenges and producing the final product. It rode superbly around the Lake Taupo Shimano Gravel Grind course. Thanks Gents top class service.
Dave Leith
3 years ago
If you are investing serious money in a bike these guys are outstanding. Started off as a frame purchase and morphed into a full bike build. All of this was done by phone/email as I am in Christchurch. Could not have asked for better advice/guidance in choosing the parts and tolerance when i changed my mind! The result was a bike that arrived and has exceeded my expectations. Thanks to Jerry and all of those who helped put this bike together.
Graded Earth
3 years ago
Big ups to the fantastic crew at 3Sixty Sports built my dream enduro wheelset consisting of a mullet I9 hydra and DT 511 combination a year ago and after a year of abuse they are still in mint condition and I couldn't be happier.
Mike Chinnery-Brown
3 years ago
Bought some brake lever adapters. Fast and accurate response to my questions for compatibility. Great service thanks!
Roger Painting
3 years ago
Ben Leslie
3 years ago
Bike is running better than new. Competitive pricing and fast turnaround on immaculate bike service. Will be going back again for sure.
Nathan Gilbert
3 years ago
I’ve had the ease and pleasure of working with Bruce Davey on a new build, I could not turn down. The replies, kept up to date info on the build, what was happening, the price, the whole run down and organisation of this new build. It has been second to none professionalism. Has kept me excited to see this dreadnought the whole time. Nothing has been a bother to him, any request has been met (even though I’m sure it can’t be easy at times) They have gone every extra mile to ensure this build, and dream bike of mine, will be brought to life.
Thanks a million Bruce and 3sixty sports team. I look forward to working with you in the future years to come.
What a service and what a team.
Thanks a million Bruce and 3sixty sports team. I look forward to working with you in the future years to come.
What a service and what a team.
Chris Burgess
4 years ago
Worked with Jerry and Felipe to bring my somewhat old school Turner into the modern era.
Being a 2009 frame and fork the project involved a lot of hunting around for compatible parts and experimentation.
The team at 3Sixty got right behind the project and were super helpful and flexible with bringing together parts and experience and the outcome is a bike that is just awesome fun to ride (the "after" photo is post Whaka50)
Great experience and great outcome - thanks team!
Being a 2009 frame and fork the project involved a lot of hunting around for compatible parts and experimentation.
The team at 3Sixty got right behind the project and were super helpful and flexible with bringing together parts and experience and the outcome is a bike that is just awesome fun to ride (the "after" photo is post Whaka50)
Great experience and great outcome - thanks team!
James To
4 years ago
I had my bike serviced. Particularly the shocks and forks. They have done an awesome job! My bike looks and feel brand new when I collected it. I will definitely recommend and use their services again.
Cameron Howell
4 years ago
Fantastic Service from Jerry and the team. I purchased a set of wheels and took them to Canada and Jerry’s on going support has been prompt, professional and very painless! Would highly recommend using these guys!
Stephen Sprague
4 years ago
My family and I have had the pleasure to work with Bruce and the team at 3Sixty for the past 7 years. We have owned a total of 10 Banshee bikes built with almost every brand 3Sixty represents.
Awesome to work with and always been there to help when needed.
Would highly recommend 👍🏻
Awesome to work with and always been there to help when needed.
Would highly recommend 👍🏻
Kirk Sargent
4 years ago
Super bike care.
I booked in my bike for a service and to source and replace a part. When I dropped it off they took the time to talk through my specific needs and agreed a service plan. They phoned me at each step, discussed what they'd found, what the next steps were and options. We agreed a full service of the suspension as well.
The service was finished on time. They phoned to let me know it was finished.
Great service, great communication, and when they couldn't source a new component used one from their own personal part to keep me out running.
Thanks team.
I booked in my bike for a service and to source and replace a part. When I dropped it off they took the time to talk through my specific needs and agreed a service plan. They phoned me at each step, discussed what they'd found, what the next steps were and options. We agreed a full service of the suspension as well.
The service was finished on time. They phoned to let me know it was finished.
Great service, great communication, and when they couldn't source a new component used one from their own personal part to keep me out running.
Thanks team.
David Stuart
4 years ago
3Sixty built me a bike! It was an eccentric request - a bike that would take me into 20+ years of adventuring - multi-day bikepacking, day rambling, and everything in between. Bikes have a personality and I wanted this one to be a bit fun and different. The team at 3Sixty were great- they turned my dreams into components and dealt professionally with many supply chain challenges to make a cool bike within my fairly modest budget. The result is Red Ritchey, and its happy days! Thanks 3Sixty Sports.
jonathan mortimore
4 years ago
I have had dealings with these guys on multiple occasions, all of which have been excellent! They have been incredibly patient and helpful with everything from sorting me out with a new frameset to sending me pictures of multiple components for colour match which eventually led to the custom built (by them) wheelset in the attached photo. I have been back again for everything from stems and droppers to another entirely custom wheelset. Great bunch of people with great service and great products to back them.
Would recommend to anyone looking for some cool and special bike parts or just accidentally buy a whole new bike. Worth it.
Cheers guys!
Would recommend to anyone looking for some cool and special bike parts or just accidentally buy a whole new bike. Worth it.
Cheers guys!
Les Porter
4 years ago
Great and personal experience from first contact to final delivery, of both products and mechanical workmanship. Having your own personal contact to discuss needs, a million miles away from the large churn stores, just cashing your hard earns and desperate to get you out the door. The wheel build and new components application, with expert knowledge is outstanding and exactly what’s makes these guys special. My bike feels different level now. Outstanding.
Ride
The core of everything we do. We’re here to keep riders rolling with gear, service, and advice that actually makes a difference.
Build
We give back to the culture through club support, advocacy, and time with tools in hand—because we know great rides don’t build themselves.
Progress
Whether it’s riding harder, tuning your setup, or learning the ropes—we help riders grow with knowledge that sticks.
Gather
Outset is a place to connect. No pressure, no ego—just coffee, conversation, and a shared love of the ride.
Who we are
We’re a dedicated team of riders who love every aspect of cycling. Find us tinkering away in the workshop, out on our bikes, or in the shop helping out other riders.
Some of our favourite brands
