What we do
Welcome to Outset, New Zealand’s mountain biking hub and retail store. More than just a bicycle shop, Outset is a space where riders can meet, connect, and fuel their passion for riding. Whether you need expert advice, quality cycling gear, or a great cup of coffee, Outset is here to help you Chase Great Dirt.
Outset evolution
Founded in 2010 as 3Sixty Sports, Outset evolved from a deep commitment to serve cyclists. Our mission is to give back by providing knowledgeable service, advice, and information alongside our range of bikes and components.
We proudly stock mountain bike brands that align with our values—brands like Forbidden Bikes, Amflow, Velduro, Orbea, Santa Cruz, We Are One Composites, Industry Nine, BikeYoke, and Gloworm Lights.
Workshop
We’re bike builders and fixers. We’re here every day listening to our customers, identifying their exact needs and servicing their bikes. We do everything from full services to fitting your new part. So stop by for the exact service that you want.
Buying a bike second hand? Give us a call and we’ll check it out with you, so you know what you’re getting. We’ll even put your new bike together for you, no matter where you bought it, and box it up for your next trip away.
Buy Local
Located in the heart of Auckland, Outset is a true destination bike shop featuring a full-service bike workshop, retail space, comfortable lounge, and an in-house barista serving quality coffee.
Step inside and chat to our knowledgable team, enjoy an eighthirty roasters coffee, check out our latest products, and learn about our upcoming events.
Community
Outset is owned by locals here in Auckland and being part of the New Zealand cycling culture is important to us. We’re here to make you a more informed bike rider, support and host local cycling events, and help grassroots riders across the country.
Our website delivers valuable mountain-bike content you can use—including product reviews, bike maintenance guides, mechanical tips, as well as stories about New Zealand’s thriving mountain bike culture.
FAQ
What is Outset?
Outset is a mountain bike shop and community hub based in Auckland, New Zealand. We offer expert advice, quality bicycles and components, and a welcoming space for riders to connect.
What makes Outset different from other bike shops?
Outset combines a full-service bike workshop, a range of components and gear, specialty coffee, and a strong rider focus, making it a hub for mountain bikers of all levels.
Where is Outset?
Outset’s retail store is located at 12 Carr Road, Three Kings, Auckland 1042. You can find Outset online at Outset.bike.
Can I get my bike serviced at Outset?
Absolutely. Our full-service bike workshop is staffed by experienced mechanics who can handle everything from basic maintenance to custom builds.
Do you offer online content or resources for riders?
Yes! Outset provides valuable cycling content both in-store and online, including product reviews, maintenance guides, mechanical tips, rider interviews, and local event reports.
Is Outset only for experienced riders?
Not at all. We welcome riders of all levels—from beginners to seasoned pros. Our staff are here to support your riding journey with expert advice and quality gear.
Do you serve coffee at the shop?
Yes, we have an in-house barista serving specialty coffee and a comfortable lounge area—perfect for relaxing or catching up with fellow riders.
How can I become part of Outset?
Visit us in-store or explore our online content. Follow us on social media, attend our events, or just drop in for a coffee and a chat—we’re always keen to welcome riders, coffee drinkers or just the curious.

