Workshop
It's Your Service
Our services are adjusted around your needs and budget. We work for a set amount of time and prioritise the jobs that will get you back on your bike. We don’t just take your bike and give it a generic menu-based service—we have a chat with you, figure out your needs and suggest what we think is the best way forward.
In addition to our customised services, we’re also here if you need your suspension serviced, bike built or even packed up for shipping. Don’t see your bike related issue listed here? Get in touch and we’ll see if we can help.
Scroll down to learn more about your service options or click BOOK NOW to reserve your spot.
You can stay fully informed throughout the service process with the HUBTIGER App (available on Google Play or the Apple Store). It’s a great tool that keeps you in the loop every step of the way.
SERVICE OPTIONS
Personalised Bike Setup
$99
Buying a bike solely based on manufacturer size charts doesn’t guarantee a perfect fit or setup. While each size corresponds to certain height ranges, they overlook crucial factors like arm or leg length, body proportions, riding style, and flexibility.
Spend an hour with us to personalise your bike setup. We’ll handle suspension settings, cockpit setup, tyre pressures, and saddle height adjustments. Plus, we’ll guide you through recommended service intervals and tips to keep your bike running smoothly. Let’s tailor your ride just for you!
Fork and Tune
$249
This 2 hour service is the perfect combination to get your bike running sweet. We’ll take care of a lower service on your forks then give your bike 45min of care and attention, paying attention to drivetrain, brakes and overall running. You let us know if there are any specific areas that need work and we’ll come up with a plan to get everything done.
Every bike and service is different so we work with your budget to prioritise the jobs that you want done. This is your service.
Book using the form below so we’ve got an idea of what we’re working with and then we’ll give an accurate assessment when you come in.
*Please note this service does not include removal or refitting of the fork.
No. 1 Service
$89
This will get you up and running in no time.
Our 45 minute service is best suited to those on a budget but still want their bike in good condition for the trails. It’s also a great option for keeping your commuter roadworthy.
Have your brakes working as expected, drivetrain shifting smoothly and everything tightened up, so you’re confident every time you swing your leg over your bike.
Every bike and service is different so we work with your budget to prioritise the jobs that you want done. This is your service.
Book using the form below so we’ve got an idea of what we’re working with and then we’ll give an accurate assessment when you come in.
No. 2 Service
$179
This will get your bike feeling plush.
Give us 1.5 hours to get your bike ready to tackle anything you throw at it. The extra time lets us get into the nitty-gritty and have everything running smoothly.
This service covers the basics and also gives us time to dial in some of the finer details like bleeding brakes, straightening up wheels and making sure your cockpit is set up properly.
Every bike and service is different so we work with your budget to prioritise the jobs that you want done. This is your service.
Book using the form below so we’ve got an idea of what we’re working with and then we’ll give an accurate assessment when you come in.
No. 3 Service
$299
This will get your bike feeling as good as new.
The 2.5 hour service allows us to get your bike ready for a big weekend of ripping down technical trails or smashing those KOMs.
With this time we’re able to make sure your suspension (if you have any!) is set up properly, that your cranks are cleaned and greased, and that any worn-out cables are replaced. We’ve enough time to regrease bearings, align derailleurs and take care of everything to make sure that your bike is in great shape.
Every bike and service is different so we work with your budget to prioritise the jobs that you want done. This is your service.
Book using the form below so we’ve got an idea of what we’re working with and then we’ll give an accurate assessment when you come in.
No. 4 Service
$419
This might just be the best your bike has ever felt.
Book in for our 3.5 hour service before your next multi-day adventure or when you get back from hammering the bike park. Your bike is completely stripped down, inspected, cleaned, serviced and rebuilt.
This in-depth service takes care of expert jobs like regreasing suspension linkages, replacing worn bearings, rehousing brake cables and any other specialist jobs that you want done.
Every bike and service is different so we work with your budget to prioritise the jobs that you want done. This is your service.
Book using the form below so we’ve got an idea of what we’re working with and then we’ll give an accurate assessment when you come in.
New Bike Rebuild
$239
Mass-produced bikes assembled on the factory floor aren’t always in the best shape when they arrive at your door.
Small details get missed and they lead to the bike not feeling as good as it could. Loose bolts, a noisy drivetrain and squeaky brakes can be heartbreaking on the trails.
We take your new bike and inspect it from the ground up, making sure that absolutely everything is installed properly and built to exact standards, just like our custom builds.
We check the torque specs, grease all the right areas and have your bike running silently and smoothly.
Bike Build
$479
Have you found an incredible frame, spent time sourcing parts and need someone to put it all together? That’s something that we do.
We build custom bikes all the time, paying close attention to the smallest of details, knowing how important each part is to the build.
After a good chat to find out your preferences, we’ll set up your saddle height, bar width, suspension sag so that your bike is uniquely yours.
Bike Boxing
$79
Heading overseas on a bike trip? Moving down country? Or shipping a bike to a Trade Me buyer?
We’ll professionally pack your bike so that it arrives in the same great condition that it was packed in.
We use a specifically designed bike box so that your bike easily slips in and only needs minimal assembly when it arrives.
Price includes the box, shipping price will depend on destination.
Suspension Service
$99
Starting at $99, we offer servicing on one of the most important parts of your bike. Suspension is a key part of mountain biking, your fork and shock eat up rough trails and soak up huge hits – this takes a toll on these vital parts. So regular servicing is important.
It’s a good idea to bring your fork and shock after every 50 hours of riding, roughly every 6 months for your average mountain biker. Dropper seat posts need some attention too, usually needing a service after 100 hours of use.
We can also custom tune your suspension so that it’s perfect for you. We set it up so that it compliments your style, giving you confidence on tricky trails.
*Please note this service does not include removal or refitting of the fork.
Pivot Service
$189
The pivots are the joints of your bike. If they’re not maintained or moving smoothly, then your bike won’t feel as good as it can, and it can make other parts wear out quicker than usual – leaving your bike feeling like an old beater.
Your pivots should be serviced once a year. Over 2 hours, we strip down your bike, clean pivot hardware, regrease bearings and rebuild with the correct torques settings. If bearings are unable to be regreased, replacements can be provided and installed (cost of bearings and installation not included in service cost).
If your bike is creaking, grinding or struggling to compress, then it might be time to have your pivots serviced.















Thanks a million Bruce and 3sixty sports team. I look forward to working with you in the future years to come.
What a service and what a team.

Being a 2009 frame and fork the project involved a lot of hunting around for compatible parts and experimentation.
The team at 3Sixty got right behind the project and were super helpful and flexible with bringing together parts and experience and the outcome is a bike that is just awesome fun to ride (the "after" photo is post Whaka50)
Great experience and great outcome - thanks team!
Awesome to work with and always been there to help when needed.
Would highly recommend 👍🏻
I booked in my bike for a service and to source and replace a part. When I dropped it off they took the time to talk through my specific needs and agreed a service plan. They phoned me at each step, discussed what they'd found, what the next steps were and options. We agreed a full service of the suspension as well.
The service was finished on time. They phoned to let me know it was finished.
Great service, great communication, and when they couldn't source a new component used one from their own personal part to keep me out running.
Thanks team.


Would recommend to anyone looking for some cool and special bike parts or just accidentally buy a whole new bike. Worth it.
Cheers guys!
Give us a shout!
If you’d like to discuss your dream custom build of talk about why your bike isn’t feeling as good as it used to? Or maybe you just want to stop by our shop in Auckland for a chat about bikes. Get in touch and we’ll be happy to help.
Monday – Friday
8.00am – 6.00pm


